This Privacy Policy explains how Beyond Engaged LLC, doing business as Killer Dealer Sites (“Killer Dealer Sites,” “we,” “us,” or “our”), collects, uses, and shares information when you visit killerdealersites.com (the “Site”), book a call, place an order, call or text us, or become a client.
We also build and run websites, AI tools, and CRM accounts for auto dealerships. How we handle information about those dealerships’ shoppers is explained in Information We Handle for Dealerships. Each dealership website we build has its own privacy policy.
Information We Collect
Information you give us
When you place an order, book a call, or contact us, we collect what you provide, such as your name, dealership name, email address, phone number, website address, the plan and add-ons you choose, and anything you write to us.
When you become a client, we also collect what we need to build and run your services, such as your dealership’s details, your billing contact, and access to your domain settings and inventory feed. If you use our CRM, we collect the business details carriers require to register your business for texting, such as your legal business name, EIN, and business address.
Payment information
Deposits and monthly fees are processed by our payment processor through our order form. We do not store full card numbers on our systems.
Information collected automatically
When you visit the Site, we and our providers collect information about your visit, such as the pages you view, how you arrived, your device and browser type, your approximate location (city or region), and how you interact with the Site. We use Google Analytics for this (see Cookies and Analytics). Our hosting provider also keeps standard server logs, including IP addresses, to run and secure the Site.
Calls, texts, and emails
Calls to our phone line may be answered by an AI agent, and calls may be recorded and transcribed. We keep records of calls, texts, and emails so we can follow up and support you.
How We Use Information
We use information to:
- Respond to you, schedule calls, and answer questions
- Process your deposit, order, and monthly billing
- Build, launch, host, and support your website and add-ons
- Set up your CRM account and register your business for texting, if you use our CRM
- Send order confirmations, onboarding steps, receipts, appointment reminders, and service messages
- Send you news and offers about our services, if you agree to receive them, which you can stop at any time
- Understand how the Site is used and improve it
- Protect the Site, our clients, and our business, and prevent fraud
- Meet our legal, tax, and accounting obligations
Text Messages
Killer Dealer Sites sends text messages to people who agree to receive them:
- Service messages about your order, onboarding, and support, and reminders for calls you book
- Marketing messages about our offers and services, only if you check the separate box agreeing to marketing texts
You agree by checking the text message box on our forms. The boxes are never checked for you, and you do not have to agree to place an order or book a call. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for help. You can also reach us at info@beyondengaged.com or (915) 701-5613.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We share it only as follows:
- Service providers that help us run our business, under agreements that limit their use of it: GoHighLevel (our forms, booking calendar, CRM, email, text messaging, phone line, and AI agent), Netlify (website hosting), Google (Google Analytics), and our payment processor.
- Texting registration: if you use our CRM, your business details go through GoHighLevel to the registry and mobile carriers that approve business texting.
- Legal reasons: when we believe sharing is required by law, legal process, or a government request, or is needed to protect the rights, property, or safety of our clients, our business, or others.
- Business transfers: if our business is merged, sold, or reorganized, information may transfer to the new owner under this policy.
- With your consent, or at your direction.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Analytics
The Site uses Google Analytics, which sets cookies to tell visits apart and report how the Site is used. Google’s use of this information is described at How Google uses information from sites or apps that use its services. You can block cookies in your browser settings or install the Google Analytics Opt-out Browser Add-on.
Our order form and booking calendar are provided by GoHighLevel and may set their own cookies when they load.
Some browsers send “Do Not Track” signals. There is no common standard for them, so the Site does not respond to them.
Information We Handle for Dealerships
Our team builds and manages dealership websites in Dealer-OS, our website platform, and we provide AI tools and CRM accounts to dealerships. In doing that, we handle information about each dealership’s shoppers on the dealership’s behalf:
- Website forms. Shoppers send contact, trade-in, test drive, and similar forms. On sites that use our credit application form, shoppers may also send credit applications, which can include a Social Security number, birth date, and income. For dealerships on our CRM, submissions go into the dealership’s own GoHighLevel account, and credit applications are also sent to the dealership by email or ADF. For other dealerships, submissions are sent to the dealership by ADF or email, and we do not keep a copy.
- AI search and website chat. Shoppers’ searches and chat messages are processed by our AI provider, Anthropic, to answer them.
- AI agent and CRM. For dealerships on our CRM, the dealership’s GoHighLevel account holds its contacts, texts, emails, social messages, and the recordings and transcripts of calls handled by its AI agent. GoHighLevel and the AI providers it uses process this information to run the service.
We handle this information only to provide our services to the dealership and under its instructions. We do not sell it or use it to market our own services. Each dealership’s website has its own privacy policy that explains how the dealership uses its shoppers’ information. If you are a shopper, please contact the dealership with questions or requests, and we will help it respond.
How Long We Keep Information
We keep information for as long as we need it for the purposes in this policy: while you are a client, as long as needed to support you, and as required for legal, tax, and accounting reasons. When we no longer need it, we delete it or make it anonymous.
When a dealership on our CRM leaves, we close its GoHighLevel account as described in our Terms and Conditions, and its data may then be deleted.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect information, including encrypted connections (HTTPS) across the Site. No method of sending or storing information is completely secure, so we cannot guarantee absolute security. If we learn that a dealership’s shopper information in our systems, or our providers’ systems, has been accessed without permission, we will tell the dealership promptly.
Your Choices and Rights
- Email: use the unsubscribe link in any marketing email.
- Text messages: reply STOP to any text.
- Access, correction, and deletion: email us to ask for a copy of your information or to have it corrected or deleted. We may need to verify your identity, and we may keep information we are required to keep by law.
Depending on where you live, you may have other rights over your personal information. We will honor requests as required by the laws that apply to us.
Children’s Privacy
The Site and our services are for businesses. They are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
Links to Other Sites
The Site links to and embeds services run by others, such as our booking calendar and order form. Their own privacy policies cover the information they collect.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If the changes are significant, we will give clients notice by email.
Contact Us
Questions or requests about this policy or your information:
Beyond Engaged LLC, DBA Killer Dealer Sites
El Paso, Texas
Email: info@beyondengaged.com
Phone: (915) 701-5613